Joomla Free extensions

Hi. I have a problem with the module: "JO WhatsApp Chat Box", on the mobile, when I touch in the area to write the message via chat, the keyboard of the phone does open, but closes immediately preventing the possibility of writing.
* Action Mode: Chat.
* This problem is doing only with Android.

Any possible solution for this problem?

Best regards, thanks
René

Hi
Can you send me URL your site? So we can check and help you
Best regards
Bach Pham

Hello, good morning, I confirm that you send all the requested information via email.

Best regards, René

Hi, I finally found the cause of the problem: This is CSS code, which you wrote to me to hide the chat button with the phone in horizontal position (this happens only on Android).

@media screen and ( max-height: 425px ) {
#qlwapp.qlwapp-js-ready{
display: none;
}
}

* Do you have any other solution to hide the chat button with the phone in a horizontal position, without using the code you suggested earlier ?, which is the cause of the problem.

Best regards, thanks
René Santana

Hello good afternoon. Several days ago since my last post without receiving any assistance. In addition to the last unresolved problem, now I notice that my chat window looks horizontal and not vertical. Tell me please if you have made any change eb merito?

greetings thank you
René