Joomla Free extensions

Hello,

I used the JO Facebook gallery for one year. For example here can you see the working gallery on an old copy of my page (Joomla Version 3.3.0 ):

test.partyzone-alpenmax.de/

Now on the actual site (Joomla Version 3.3.0) , no more pictures are shown. I dont know why. I changed nothing exceptionally I wanted to publish a new gallery. The whole last year I changed the connected album every week without problems.

www.partyzone-alpenmax.de/

Please help!

Regards
Arne

Hello Arne
Thank you for using our products.
We have checked and you have purchased extension in day Thursday, 28 March 2013 with standard subscription and now we have update extension to new version support web design responsive and allow automatic get the new album from facebook page. But if you want we need purchase again extension.
After your purchased we will help you config and fixed the problem in module in your site and you can download it here: joomcore.com/commercial-extensions/compo.../jo-facebook-gallery
Or if you want only fix the problem in module in your site please send me joomla administrator? So we can help you
Best regards
Bach Pham

Thank you for answering quickly.

I tried a little bit and i am confused. Because every gallery i created until 10th of may 2014 works. Every gallery i created later, don't work.

That's curiosly because last week a gallery created in june worked, too.

First we have to understand what's the problem. Maybe I buy the new version and will have the same problem.

Can you please tell me your e-Mail-Adress so I can send you admin-login information.

Thank you for your help.

Regards
Arne

Hi Arne
Current we have checked extension in www.partyzone-alpenmax.de/galerie and component worked fine.
In module error i think have some one album have url photo is not exists. So please send me joomla administrator via contact form? So we can check it
And you need note: one facebook application you only using for one extension
Best regards
Bach Pham

admin wrote:
Sorry, I don't understand what you mean. Can you please explain?

Hello Arne
Please config account is super admin allow manager extension? So we can check and help you
And you need note: one facebook application you only using for one extension. this means that with one facebook application (app id and app secret) you only config and using in one extension and when create account in component you only connect facebook once
Best regards
Bach Pham