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TOPIC: FB Like button click not registering with FB Page

FB Like button click not registering with FB Page 9 years 9 months ago #1014

As the title states, all clicks on the like button do not get reflected on the FB Page.

It worked during the initial setup, but then stopped working.

This is a very critical issue for me. Please help.

Regards.
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FB Like button click not registering with FB Page 9 years 9 months ago #1020

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Hi
Please delete all old albums and old account in component and create new account and connect facebook again
Problem because your facebook access token have been changed. Problem changed access token when you use facebook app for other extension. Now you need delete old account and all albums. and create new account and connect again.
Note:
- You only use one facebook app for one extension in one site
- You need only connect facebook once
Best regards
Bach Pham
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FB Like button click not registering with FB Page 9 years 9 months ago #1021

Okay, i've done that several times already and with no luck.

Even deleted caches, tried again and still no luck.

Any other suggestions?
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FB Like button click not registering with FB Page 9 years 9 months ago #1022

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Hello
Can you send me URL site? So we can check it
Best regards
Bach Pham
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FB Like button click not registering with FB Page 9 years 9 months ago #1023

Here you go, its a test account but fully functional:

www.crunchyfrogpro.com/test/kingsze/
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FB Like button click not registering with FB Page 9 years 9 months ago #1024

And the test Facebook account it links to is:

www.facebook.com/ASTAR.Awards
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