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TOPIC: Comments and likes doesn't appear on facebook+misc

Comments and likes doesn't appear on facebook+misc 7 years 7 months ago #3962

  • soubhi
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Hello,

Order number : 1462122367

For the development of yourpictures.fr we have some issues and we need your support please.
The website must be operationnal this friday, so this is relatively urgent.

We have following installation instructions provided in module documentation.

Following, this problems occur :
- when we comment a photo the comment doesn't appears on facebook associated page
- when we put only one photo in an album, then click on the next thumbnail a 1064 error occur with the following "
YOU HAVE AN ERROR IN YOUR SQL SYNTAX; CHECK THE MANUAL THAT CORRESPONDS TO YOUR MYSQL SERVER VERSION FOR THE RIGHT SYNTAX TO USE NEAR '' AT LINE 1 SQL=SELECT * FROM #__JOFBPT_ALBUMS WHERE ID=" because at the end of the url it missing the photo id. A quick fix is to put at less 2 photos in albums but the case with one photo can occur.

h2557689.png


- when we like a photo, this doesn't appears on facebook associated page
- it seems than the "facebook comments url" works better than "JO FACEBOOK comments photo" but not perfectly
- when we use "facebook comments url" with a dark theme, comment and other text aren't clearly visible. Normally, its possible to set colorscheme in facebook comments with option 'dark' or' light'. Do you know if it's possible ? If yes, where we can modify or add this option ?

hb267899.png



So, can you help us quickly please to resolve and fix all of this ?

Thank you
Frédéric Blanc
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Comments and likes doesn't appear on facebook+misc 7 years 7 months ago #3964

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Hello Frédéric Blanc
Can you send me joomla admin via contact form? So we can check and help you
Best regards
Bach Pham
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Comments and likes doesn't appear on facebook+misc 7 years 7 months ago #3965

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Ok.
Infos sended.
Thank you.
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Comments and likes doesn't appear on facebook+misc 7 years 7 months ago #3967

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Hello Frédéric Blanc
We has help you fixed the problem and i think now it work fine. You can check it
Thank you for using our products
Best regards
Bach Pham
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Comments and likes doesn't appear on facebook+misc 7 years 7 months ago #3969

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I will check tonight.
Do you have an advice to center correctly the facebbok comment zone between two thumbnails ?
Could you explain to me how did you modify the color scheme, please ?
Do you have fix the 1064 error ?

Thanks for your answers.
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Comments and likes doesn't appear on facebook+misc 7 years 7 months ago #3970

  • soubhi
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Hello Bach,

We still have a functionnal error.
See below two screenshots :


h29c642c.png


- See likes on the top
- See comments



hb06a357.jpg




- Likes do not appears
- Comments are not the same


We can't see the same comments on the both side. This is very troublesome for us and blocking us.
Could you resolve this please ?

We need a functionnal version of this function for tomorrow, could you help us please ?

Important, if you fix, this could you tell us the how to fix for future albums ?
Thank you very much.

You already have the admin access to our site.

Best regards,
Frédéric Blanc
Last Edit: 7 years 7 months ago by soubhi.
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