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TOPIC: URL from App domain cannot be loaded

URL from App domain cannot be loaded 6 years 6 months ago #6088

Hi there, just made a new account (current version of jo auto facebook) and set up facebook app according to your documentation. I try to connect to facebook from joomla backend, then this error occurs: URL cannot be loaded. Domain is not in domains of app available.
But domain is there in facebook app config!
Worked in other installation without problems ...
Thanks in advance
Arney
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URL from App domain cannot be loaded 6 years 6 months ago #6092

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Hello Arne Lohmeier
In your Facebook application you need set App Domain and Site URL (you can see prntscr.com/gucpad )
Or can you send me joomla admin and your Facebook account via contact form? So we can check and help you
Best regards
Bach Phham
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URL from App domain cannot be loaded 6 years 6 months ago #6095

Hello Bach Phham,
thanks for your quick reply. I checked everything (i did this successfully with several sites before with your great software). App ID and Secret are correct, app domain and site url in facebook app settings are correct. But connection to facebook from joomla backend keeps showing this error. Domain ist not there... any ideas? I tried new installation of joautofacebook and a new app in facebook, no success.
Is it API-Version 2.10? On a different site where it works, there is 2.9.... ??
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URL from App domain cannot be loaded 6 years 6 months ago #6098

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Hello Arne Lohmeier
Can you send me joomla admin and your Facebook account via contact form? So we can check and help you
Best regards
Bach Pham
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URL from App domain cannot be loaded 6 years 6 months ago #6127

Could be solved by update. Thank you!!
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URL from App domain cannot be loaded 6 years 6 months ago #6131

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Hi Arne Lohmeier
Yes. Thank you for using our products
Best regards
Bach Pham
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