Welcome, Guest
Username: Password: Remember me

TOPIC: Facebook Group Posts Have Stopped Reporting

Facebook Group Posts Have Stopped Reporting 6 years 7 months ago #5955

Hi there,

Facebook Group Posts have stopped reporting, please can you advise how to fix the issue?

The Group Posts on Facebook come from a group called VP-Glasgow

When I try to login to my Facebook account I get the attached error message.

When this has happened in the past I have cleared the token and logged in but this time that doens't work.

Thanks in advance of your help.

David
Attachments:
The administrator has disabled public write access.

Facebook Group Posts Have Stopped Reporting 6 years 7 months ago #5956

  • Super User
  • Super User's Avatar
  • OFFLINE
  • Administrator
  • Posts: 3519
  • Thank you received: 278
  • Karma: 65
Hello David Goldring
We have checked and you buy extension on 2015 with standard subscription 12$ and now your subscription is expires and we have updated extension to new version, In new version we use Facebook sdk 5.4 and graph api 2.10. So you need renew extension. You can buy again here: joomcore.com/commercial-extensions/modules/jo-facebook-group. After you buy we will help you updated to new version and fix the problem in your site
Best regards
Bach Pham
The administrator has disabled public write access.

Facebook Group Posts Have Stopped Reporting 6 years 7 months ago #5969

Hi Bach,

Please can you help?

I have now purchased another subscription (Order ID 5610).

I have uninstalled the old version of the JO Facebook Group Module, installed the new version (v4.1) but I don't see the link to 'Create Facebook Application' anywhere when I am in the new Module, please can you assist?


Many thanks for your help.

David
Last Edit: 6 years 7 months ago by David Goldring. Reason: Shortened post content
The administrator has disabled public write access.

Facebook Group Posts Have Stopped Reporting 6 years 7 months ago #5970

  • Super User
  • Super User's Avatar
  • OFFLINE
  • Administrator
  • Posts: 3519
  • Thank you received: 278
  • Karma: 65
Hello David Goldring
We have install and config module in your site and now it work fine. You can check it
Thank you for using our products
Best regards
Bach Pham
The administrator has disabled public write access.
Time to create page: 0.047 seconds